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Simply choose how your Playbook should be triggered and what you’d like it to do, and you’re done!
Abbot is a powerful automation platform for Customer Success teams. It’s designed to help teams who work with their teams in Slack get more done with less work. Abbot monitors conversations to make sure customer requests don’t get lost, integrates with popular ticketing systems, and can even be scripted to perform complex tasks.
Abbot is integrated with GPT4, and can take actions based on the contents of your customer conversations.
Since Abbot monitors your customer channels, it can provide insights about your team’s responsiveness, common discussion topics, and activity levels across all your rooms.
Simply connect Abbot to your Slack workspace and it will start working for you right away.