A Serious Business Inc. Privacy Policy

Effective date: August 3, 2020

Last Updated: September 21, 2022

Thanks for entrusting A Serious Business, Inc. with your company discussions and your personal information. Holding on to your private information is a serious responsibility, and we want you to know how we're handling it.

The short version

We only collect the information you choose to give us, and we process it with your consent, or on another legal basis; we only require the minimum amount of personal information that is necessary to fulfill the purpose of your interaction with us; we don't sell it to third parties; and we only use it as this Privacy Statement describes. No matter where you are, where you live, or what your citizenship is, we provide a high standard of privacy protection to all our users around the world, regardless of their country of origin or location.

Of course, the short version doesn't tell you everything, so please read on for more details!

Summary

Section What can you find there?
What information A Serious Business, Inc. collects and why A Serious Business, Inc. collects basic information from visitors to our website, and some personal information from our users. We only require the minimum amount of personal information necessary from you. This section gives details.
What information A Serious Business, Inc. does not collect We don’t collect information from children under 13, and we don’t collect sensitive data.
How we share the information we collect We share information to provide the service to you, to comply with your requests, or with our vendors. We do not host advertising on A Serious Business, Inc. and we do not sell your personal information. You can see a list of the vendors that access your personal information.
How you can access and control the information we collect We provide ways for you to access, alter, or delete your profile information. You can also contact Support for more help.
Our use of cookies and tracking We use cookies for the overall functionality of our website, and we use a small number of tracking and analytics services on a few parts of our site. We offer a page that makes this very transparent. Please see this section for more information.
How A Serious Business, Inc. secures your information We take all measures reasonably necessary to protect the confidentiality, integrity, and availability of your personal information on A Serious Business, Inc. and to protect the resiliance of our servers as they host your information.
A Serious Business, Inc.'s global privacy practices A Serious Business, Inc. complies with the General Data Protection Regulation. Please see this section for more specific information.
How we respond to compelled disclosure We may share your information in response to a warrant, subpoena, or other court action, or if disclosure is necessary to protect our rights or the rights of the public at large. We strive for transparency, and will notify you when possible.
How we, and others, communicate with you We communicate with you by email. You can control the way we contact you in your account settings.
Resolving complaints In the unlikely event that we are unable to resolve a privacy concern quickly and thoroughly, we provide a path of dispute resolution through external arbiters.
Changes to our Privacy Statement We will notify you of material changes to this Privacy Statement 30 days in advance of any such changes becoming effective.
Contacting A Serious Business, Inc. Please feel free to contact us if you have questions about our Privacy Statement.

A Serious Business, Inc. Privacy Statement

What information A Serious Business, Inc. collects and why

Categories of personal information

"User Personal Information" is any personal information about one of our users which could, alone or together with other information, personally identify them. Information such as a user name and password, an email address, a real name, and a photograph are examples of “User Personal Information.” User Personal Information includes Personal Data as defined in the General Data Protection Regulation.

"Technical Information" may include information we collect from website browsers, such as web server logs, or other log information, such as User session or activity logs. Technical Information may be connected to User Personal Information such as a username or an email address, or to other potentially personally-identifying information like Internet Protocol (IP) addresses.

User Personal Information does not include aggregated, non-personally identifying information. We may use aggregated, non-personally identifying information to operate, analyze, improve, and optimize our website and service.

Information from users with accounts

If you create an account, we require some basic information at the time of account creation. You will create your own user name and password, and we will ask you for a valid email address. You also have the option to give us more information if you want to, and this may include "User Personal Information."

Information from website browsers

If you're just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies and web server logs, to collect Technical Information. This is stuff we collect from everybody, whether they have an account or not.

The information we collect about all visitors to our website includes the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses.

Why we collect this information
Our legal basis for processing information

Under certain international laws (including GDPR), A Serious Business, Inc. is required to notify you about the legal basis on which we process User Personal Information. A Serious Business, Inc. processes User Personal Information on the following legal bases:

What information A Serious Business, Inc. does not collect

We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information. Although A Serious Business, Inc. does not request or intentionally collect any other sensitive personal information, we realize that you might store this kind of information in your account, such as in a repository or in your public profile. If you store any sensitive personal information on our servers, you are responsible for complying with any regulatory controls regarding that data.

If you're a child under the age of 13, you may not have an account on Abbot. A Serious Business, Inc. does not knowingly collect information from or direct any of our content specifically to children under 13. If we learn or have reason to suspect that you are a user who is under the age of 13, we will have to close your account. Please see our Terms of Service for information about account termination. Other countries may have different minimum age limits, and if you are below the minimum age for providing consent for data collection in your country, you may not use Abbot without obtaining your parents' or legal guardians' consent.

We do not intentionally collect User Personal Information that is stored in your boards or other free-form content inputs. Information in your board belongs to you, and you are responsible for it, as well as for making sure that your content complies with our Terms of Service. Any personal information within a user's repository is the responsibility of the repository owner.

How we share the information we collect

We do share User Personal Information with your permission, so we can perform services you have requested or communicate on your behalf. For example, you may indicate, through your actions on Abbot, that you are willing to share your User Personal Information.

We do not share, sell, rent, or trade User Personal Information with third parties for their commercial purposes.

We do not host advertising on Abbot. We may occasionally embed content from third party sites, such as YouTube, and that content may include ads. While we try to minimize the amount of ads our embedded content contains, we can't always control what third parties show.

We do not disclose User Personal Information outside Abbot, except in the situations listed in this section or in the section below on Compelled Disclosure.

We do share certain aggregated, non-personally identifying information with others about how our users, collectively, use Abbot. For example, we may compile general usage statistics of Abbot. However, we do not sell this information to advertisers or marketers.

We do share User Personal Information with a limited number of third party vendors who process it on our behalf to provide or improve our service, and who have agreed to privacy restrictions similar to our own Privacy Statement by signing data protection agreements. Our vendors perform services such as payment processing, customer support ticketing, network data transmission, and other similar services. When we transfer your data to our vendors, we remain responsible for it. While A Serious Business, Inc. processes all User Personal Information in the United States, our third party vendors may process data outside of the United States or the European Union.

We do share aggregated, non-personally identifying information with third parties. For example, we share the number of stars on a repository, or in the event of a security incident, we may share the number of times a particular file was accessed.

We may share User Personal Information if we are involved in a merger, sale, or acquisition. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of User Personal Information, and we will notify you on our website or by email before any transfer of your User Personal Information. The organization receiving any User Personal Information will have to honor any promises we have made in our Privacy Statement or in our Terms of Service.

Public information on Abbot

Abbot is intended for private communications among the members of a company or organization or similar entity. User Personal information and the User Generated Content is not accessible to anyone outside of the user's team.

Third parties may not access to any User Personal Information nor any content you post on Abbot.

Teams and Groups

You may indicate, through your actions on Abbot, that you are willing to share your User Personal Information. Account owners of any teams or groups you are a member of may receive your User Personal Information.

If you collaborate on or become a member of an Account that has agreed to the Corporate Terms of Service and a Data Protection Addendum ("DPA") to this Privacy Statement, then that DPA will govern any conflicts between this Privacy Statement and the DPA with respect to your activity in the Account.

Please contact the Account owners for more information about how they process your User Personal Information and the ways for you to access, update, alter, or delete the User Personal Information stored in that account.

How you can access and control the information we collect

If you're already an Abbot user, you may access, update, alter, or delete your basic user profile information by editing your user profile or contacting support@aseriousbusiness.com. You can control the information we collect about you by limiting what information is in your profile, by updating out of date information, or by contacting support@aseriousbusiness.com.

If A Serious Business, Inc. processes information about you and you do not have an account, such as information A Serious Business, Inc. receives from third parties, then you may access, update, alter, delete, or object to the processing of your personal information by contacting support@aseriousbusiness.com.

Data portability

As an A Serious Business, Inc. User, you can always take your data with you. You can visit your personal data settings and download all the data we have about you. Depending on the settings and policies put in place by the Account owners, you may also be able to download the content you've posted.

Data retention and deletion of data

Generally, A Serious Business, Inc. will retain User Personal Information for as long as your account is active or as needed to provide you services.

We may retain certain User Personal Information indefinitely, unless you delete it or request its deletion. For example, we don’t automatically delete inactive user accounts, so unless you choose to delete your account, we will retain your account information indefinitely.

If you would like to cancel your account or delete your User Personal Information, you may do so in your user profile. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will delete your full profile (within reason) within 90 days. You may contact help@ab.bot to request the erasure of the data we process on the basis of consent within 30 days.

After an account has been deleted, certain data, such as posts to a board and comments in others' posts, will remain. However, we will delete or de-identify your personal information, including your user name and email address, from the author field of posts and comments by associating them with an anonymous user.

Our use of cookies and tracking

Cookies

Abbot's websites (https://ab.bot and https://app.ab.bot) use cookies to make interactions with our service easy and meaningful. We use cookies (and similar technologies, like HTML5 localStorage) to keep you logged in, remember your preferences, and provide information for future development of A Serious Business, Inc.. For security reasons, we use cookies to identify a device. By using our website, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept these cookies, you will not be able to log in or use A Serious Business, Inc.’s services. On certain areas of the website, we may also use cookies to identify you and/or your device to advertise A Serious Business, Inc. products and services to you on third party sites.

Tracking and analytics

We use a number of third party analytics and service providers to help us evaluate our users' use of Abbot; compile statistical reports on activity; and improve our content and website performance. We only use these third party analytics providers on certain areas of our website, and all of them have signed data protection agreements with us that limit the type of personal information they can collect and the purpose for which they can process the information. In addition, we use our own internal analytics software to provide features and improve our content and performance.

Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Abbot responds to browser DNT signals and follows the W3C standard for responding to DNT signals. If you have not enabled DNT on a browser that supports it, cookies on some parts of our website will track your online browsing activity on other online services over time, though we do not permit third parties other than our analytics and service providers to track Abbot users' activity over time on Abbot.

How A Serious Business, Inc. secures your information

A Serious Business, Inc. takes all measures reasonably necessary to protect User Personal Information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of User Personal Information.

A Serious Business, Inc. enforces a written security information program. Our program:

In the event of a data breach that affects your User Personal Information, we will act promptly to mitigate the impact of a breach and notify any affected users without undue delay.

Transmission of data on A Serious Business, Inc. is encrypted using SSH, HTTPS, and SSL/TLS. Data is stored on Microsoft Azure.

No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

A Serious Business, Inc.'s global privacy practices

We store and process the information that we collect in the United States in accordance with this Privacy Statement (our subprocessors may store and process data outside the United States). However, we understand that we have users from different countries and regions with different privacy expectations, and we try to meet those needs even when the United States does not have the same privacy framework as other countries'.

We provide a high standard of privacy protection — as described in this Privacy Statement — to all our users around the world, regardless of their country of origin or location, and we are proud of the levels of notice, choice, accountability, security, data integrity, access, and recourse we provide. We work hard to comply with the applicable data privacy laws wherever we do business, working with our Data Protection Officer as part of a cross-functional team that oversees our privacy compliance efforts. Additionally, if our vendors or affiliates have access to User Personal Information, they must sign agreements that require them to comply with our privacy policies and with applicable data privacy laws.

In particular:

How we respond to compelled disclosure

A Serious Business, Inc. may disclose personally-identifying information or other information we collect about you to law enforcement in response to a valid subpoena, court order, warrant, or similar government order.

In complying with court orders and similar legal processes, A Serious Business, Inc. strives for transparency. When permitted, we will make a reasonable effort to notify users of any disclosure of their information, unless we are prohibited by law or court order from doing so, or in rare, exigent circumstances.

How we, and others, communicate with you

We will use your email address to communicate with you, if you've said that's okay, and only for the reasons you’ve said that’s okay. For example, if you contact our Support team with a request, we will respond to you via email. You have a lot of control over how your email address is used and shared on and through A Serious Business, Inc.. You may manage your communication preferences in your user profile.

Depending on your email settings, A Serious Business, Inc. may occasionally send notification emails about changes in a board you’re watching, new features, requests for feedback, important policy changes, or offer customer support. Please note that you can not opt out of receiving important communications from us, such as emails from our Support team or system emails, but you can configure your notifications settings in your profile.

Our emails might contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email more effective for you and to make sure we’re not sending you unwanted email.

Resolving complaints

If you have concerns about the way A Serious Business, Inc. is handling your User Personal Information, please let us know immediately. We want to help. You may contact us via email at privacy@aseriousbusiness.com with the subject line "Privacy Concerns." We will respond promptly — within 45 days at the latest.

Dispute resolution process

In the unlikely event that a dispute arises between you and A Serious Business, Inc. regarding our handling of your User Personal Information, we will do our best to resolve it.

If you are a resident of an EU member state, you have the right to file a complaint with your local supervisory authority.

Changes to our Privacy Statement

Although most changes are likely to be minor, A Serious Business, Inc. may change our Privacy Statement from time to time. We will provide notification to Users of material changes to this Privacy Statement through our Website at least 30 days prior to the change taking effect by posting a notice on our home page or sending email to the primary email address specified in your A Serious Business, Inc. account.

License

This Privacy Statement is licensed under this Creative Commons Zero license.

Contacting A Serious Business, Inc.

Questions regarding A Serious Business, Inc.'s Privacy Statement or information practices should be directed to privacy@aseriousbusiness.com.