Simply add Abbot to your Slack workspace, and invite it to rooms where you'd like it to keep track of customer conversations, or rooms where you want to add automation.
Abbot monitors the conversations in your support channels and makes sure that your customers receive timely responses.
Abbot integrates with popular ticketing systems like Zendesk and GitHub, and makes it easy to integrate with your internal systems too.
Abbot can be trained on your documentation and respond when a customer asks a question on how to do something.
Enterprise plan only
Abbot can run automations from Slack.
Stay on top of what your customers are talking about with automatic summarization and suggested next steps. Abbot also automatically tags your conversations so you can easily find relevant conversations.
Understand what your customers are talking about at a glance. Abbot reports on your team's responsiveness so you'll always know that your customers are getting the help they need.