Abbot helps customer-facing teams manage and monitor conversations in Slack Connect channels.
Send announcements to channels, track response metrics for your team, and even open tickets in external systems like Zendesk and Hubspot Ticketing.
Abbot is a Slack app that gives your team the tools to manage and scale conversations in Slack Connect channels.
Designate a channel’s first responders and response time requirements to ensure the right team members respond to customer conversations on Slack, and at the right time.
Abbot syncs messages between Slack and Zendesk or Hubspot Ticketing so that your team can work in their preferred tools.
Designate a channel’s first responders and response time requirements to ensure the right team members respond to customer conversations in Slack, and at the right time.
With Announcements, you can notify your customers of new feature ships, upcoming out-of-office plans, and other updates in multiple Slack channels at the same time.
It only takes a few clicks to set up Abbot.
